Privacy Policy

General Data Protection Regulation – Privacy Policy 2018

 

When you book a session information is gathered from you in order that we can deliver the service and take payment for your booking.  All bookings are done through a third-party app (Gymcatch) which is integrated into the booking system taking payments by Stripe therefore all information given is shared with them by you at the time.  This is subject to their terms and policies. I do not share information with these companies, but I receive information about your booking from them in order to deliver the service and for accounting purposes and my accounts with these sites are password protected and accessible only by me.  I do not receive card details and do not use booking data for any reason other than to contact you about your booking or any other specific need to contact an individual.  Any general marketing is done through the Mailchimp mailing list.

If you prefer not to use these third-party services I can take bookings manually.

Anyone on my email list has opted in with a confirmed opt-in, or was added with permission as a customer (all new customers now are added by opting in). I contact my mailing list periodically with information about the services I provide & useful resources. You can unsubscribe easily at any time via the link in each email or by replying or contacting me to remove you.

All clients must complete a health questionnaire confirming they can partake in the class before attending.  These are kept securely in a locked filing cabinet. I am required to keep this information for legal and insurance purposes. All information is kept for a period of 7 years from initial communication after which it will be securely destroyed unless you are still a client.

You have the right to see any information I keep and you can request that any data be changed or securely destroyed.

I do not use this information in any other way.

I will not pass your personal information to any third party.

I will not use your personal information for marketing purposes. 

There may be photos taken of outdoor sessions by various people & I use these on social media and in my website photo gallery. You can request that any photos with you in are not used or ask me to remove specific photos after publication if you have any issue with any particular photo.

Any information given to me via the message service on my Facebook page, is only accessible by myself. You may request that I delete any messages with any information in at any time and I will periodically delete these.

Any information you have given me via text message on my mobile phone is accessible only by myself and my phone is locked with a security code and fingerprint recognition. You may request that text messages are deleted at any time.

Please contact me if you have any concerns or questions about your data.

Caroline Radway

Director

Liquid Motion Yoga

Monday 21st May 2018